How Can We Help You?
Whether you need expert advice on tool selection, have a service enquiry, or want to visit our Birmingham showroom, we're here to assist. Our knowledgeable team is ready to provide the guidance and support you need.
Call Us
Speak directly with our expert team for immediate assistance and advice.
Email Us
Send us your enquiries and we'll respond within 24 hours during business days.
Visit Our Showroom
Experience our tools hands-on and get personalised advice from our expert team.
Free customer parking available Wheelchair accessible
Send Us a Message
Use the form below to send us your enquiry. Please provide as much detail as possible so we can assist you effectively.
Opening Hours
Special Hours
- Christmas Period: Reduced hours 23rd-30th December
- Emergency Repairs: Available by appointment outside normal hours
- Trade Customers: Early opening at 7:30 AM Monday-Friday by arrangement
Facilities
Our Location
Frequently Asked Questions
Do you offer same-day tool repairs?
Yes, we offer same-day repairs for many common issues on power tools and hand tools, subject to parts availability. Please call ahead to check if your repair can be completed same-day.
Do you deliver tools nationwide?
Absolutely! We deliver across the UK. Standard delivery is 2-3 working days, with next-day delivery available for urgent orders placed before 2 PM.
Do you offer trade discounts?
Yes, we offer competitive trade accounts with discounts for qualifying businesses. Contact us with your business details to discuss trade terms.
How do I book a workshop or training session?
You can book workshops through our website, by phone, or by visiting our showroom. We offer both scheduled group sessions and bespoke training for organisations.
What warranty do you offer on tools?
All tools come with manufacturer warranties, plus we offer extended warranty options. Our repair services also include a 6-month warranty on completed work.
What is your returns policy?
We offer a 30-day return policy on unused tools in original packaging. Professional tools used in trade may have different terms - please enquire when purchasing.